CVE-2026-56729

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Affected Software

VendorProductVersion RangeStatus
zammadzammad< 7.0.2affected

Weaknesses

  • CWE-200: CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-280: CWE-280: Improper Handling of Insufficient Permissions or Privileges
  • CWE-284: CWE-284: Improper Access Control

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References