CVE-2026-56728

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.

Affected Software

VendorProductVersion RangeStatus
zammadzammad< 7.0.2affected

Weaknesses

  • CWE-200: CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-639: CWE-639: Authorization Bypass Through User-Controlled Key

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References