CVE-2026-48811

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Affected Software

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.221affected

Weaknesses

  • CWE-862: CWE-862: Missing Authorization

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: poc
    • Automatable: no
    • Technical Impact: partial

Additional References

References