CVE-2026-48190

Summary

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Affected Software

VendorProductVersion RangeStatus
OTRS AGOTRS7.0.xaffected
OTRS AGOTRS8.0.xaffected
OTRS AGOTRS2023.xaffected
OTRS AGOTRS2024.xaffected
OTRS AGOTRS2025.xaffected
OTRS AGOTRS2026.x <= 2026.3.xaffected

Weaknesses

  • CWE-276: CWE-276 Incorrect Default Permissions

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References