CVE-2026-48189
5.7
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Summary
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| OTRS AG | OTRS | 7.0.x | affected |
| OTRS AG | OTRS | 8.0.x | affected |
| OTRS AG | OTRS | 2023.x | affected |
| OTRS AG | OTRS | 2024.x | affected |
| OTRS AG | OTRS | 2025.x | affected |
| OTRS AG | OTRS | 2026.x <= 2026.3.x | affected |
Weaknesses
- CWE-200: CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
ADP Enrichment
CISA ADP Vulnrichment
- SSVC:
- Exploitation: none
- Automatable: no
- Technical Impact: total
References
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