CVE-2026-4654

Summary

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Affected Software

Weaknesses

• CWE-639: CWE-639 Authorization Bypass Through User-Controlled Key

ADP Enrichment

CISA ADP Vulnrichment

• SSVC:
• Exploitation: none
  • Automatable: yes
  • Technical Impact: partial

References

• https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
• https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
• https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
• https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
• https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
• https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=

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