CVE-2026-41189

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit(), which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Affected Software

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.215affected

Weaknesses

  • CWE-863: CWE-863: Incorrect Authorization

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References