CVE-2026-35584

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR). This vulnerability is fixed in 1.8.212.

Affected Software

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.212affected

Weaknesses

  • CWE-306: CWE-306: Missing Authentication for Critical Function
  • CWE-639: CWE-639: Authorization Bypass Through User-Controlled Key

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: poc
    • Automatable: yes
    • Technical Impact: partial

Additional References

References