CVE-2026-27637

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's TokenAuth middleware uses a predictable authentication token computed as MD5(user_id + created_at + APP_KEY). This token is static (never expires/rotates), and if an attacker obtains the APP_KEY — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.

Affected Software

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.206affected

Weaknesses

  • CWE-330: CWE-330: Use of Insufficiently Random Values

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: poc
    • Automatable: yes
    • Technical Impact: total

Additional References

References