CVE-2026-23756
5.1
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N
Summary
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| GFI Software | HelpDesk | 0 < 4.99.9 | affected |
Weaknesses
- CWE-79: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
ADP Enrichment
CISA ADP Vulnrichment
- SSVC:
- Exploitation: none
- Automatable: no
- Technical Impact: partial
References
- https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases
- https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject
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