CVE-2026-18363

Summary

A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account.

Affected Software

VendorProductVersion RangeStatus
Enhancesoft LLCosTicket0 < 1.17.8affected
Enhancesoft LLCosTicket0 < 1.18.4affected

Weaknesses

  • CWE-640: CWE-640 Weak Password Recovery Mechanism for Forgotten Password

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: total

References