CVE-2026-1251

Summary

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Affected Software

VendorProductVersion RangeStatus
psmpluginsSupportCandy – Helpdesk & Customer Support Ticket System0 <= 3.4.4affected

Weaknesses

  • CWE-639: CWE-639 Authorization Bypass Through User-Controlled Key

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References