CVE-2025-59902

Summary

HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.

Affected Software

VendorProductVersion RangeStatus
NICENICE Chatall versionsaffected

Weaknesses

  • CWE-79: CWE-79 Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting')

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References