CVE-2025-48388

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Affected Software

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.178affected

Weaknesses

  • CWE-134: CWE-134: Use of Externally-Controlled Format String
  • CWE-93: CWE-93: Improper Neutralization of CRLF Sequences ('CRLF Injection')

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: poc
    • Automatable: no
    • Technical Impact: partial

References