CVE-2025-24391
5.3
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
OTRS 2025.X
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| OTRS AG | OTRS | 7.0.x | affected |
| OTRS AG | OTRS | 8.0.x | affected |
| OTRS AG | OTRS | 2023.x | affected |
| OTRS AG | OTRS | 2024.x | affected |
| OTRS AG | OTRS | 2025.x <= 2025.5.x | affected |
Weaknesses
- CWE-203: CWE-203 Observable Discrepancy
ADP Enrichment
CISA ADP Vulnrichment
- SSVC:
- Exploitation: none
- Automatable: yes
- Technical Impact: partial
References
Feedback
Was this page helpful?
Glad to hear it! Please tell us how we can improve.
Sorry to hear that. Please tell us how we can improve.