CVE-2025-24389
6.3
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
Summary
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| OTRS AG | OTRS | 7.0.x | affected |
| OTRS AG | OTRS | 8.0.x | affected |
| OTRS AG | OTRS | 2023.x | affected |
| OTRS AG | OTRS | 2024.x | affected |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x <= 6.0.34 | affected |
Weaknesses
- CWE-532: CWE-532 Insertion of Sensitive Information into Log File
Workarounds
Use a local MTA for sending instead of SMTP configuration within OTRS
ADP Enrichment
CISA ADP Vulnrichment
- SSVC:
- Exploitation: none
- Automatable: no
- Technical Impact: total
References
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