CVE-2025-24388

Summary

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.

This issue affects:

  • OTRS 7.0.X

  • OTRS 8.0.X

  • OTRS 2023.X

  • OTRS 2024.X

  • OTRS 2025.X

  • ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected Software

VendorProductVersion RangeStatus
OTRS AGOTRS7.0.xaffected
OTRS AGOTRS8.0.xaffected
OTRS AGOTRS2023.xaffected
OTRS AGOTRS2024.xaffected
OTRS AGOTRS2025.x <= 2025.5.1affected
OTRS AG((OTRS)) Community Edition6.0.xaffected

Weaknesses

  • CWE-184: CWE-184 Incomplete List of Disallowed Inputs

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: none
    • Automatable: no
    • Technical Impact: partial

References