CVE-2025-10692

Summary

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

Affected Software

Weaknesses

• CWE-89: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

ADP Enrichment

CISA ADP Vulnrichment

• SSVC:
• Exploitation: none
  • Automatable: no
  • Technical Impact: partial

References

• https://fluidattacks.com/advisories/tito
• https://github.com/opensupports/opensupports

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