CVE-2025-10658
6.5
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System | 0 <= 3.3.7 | affected |
Weaknesses
- CWE-307: CWE-307 Improper Restriction of Excessive Authentication Attempts
ADP Enrichment
CISA ADP Vulnrichment
- SSVC:
- Exploitation: none
- Automatable: yes
- Technical Impact: partial
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
- https://plugins.trac.wordpress.org/changeset/3364335/
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