CVE-2024-23793

Summary

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Affected Software

VendorProductVersion RangeStatus
OTRS AGOTRS7.0.x <= 7.0.49affected
OTRS AGOTRS8.0.xaffected
OTRS AGOTRS2023.xaffected
OTRS AGOTRS2024.x <= 2024.3.2affected
OTRS AG((OTRS)) Community Edition6.0.1 <= 6.0.34affected

Weaknesses

  • CWE-22: CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

ADP Enrichment

CISA ADP Vulnrichment

  • SSVC:
  • Exploitation: poc
    • Automatable: no
    • Technical Impact: partial

CVE Program Container

Additional References

References