CVE-2021-21435

Summary

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Affected Software

VendorProductVersion RangeStatus
OTRS AGOTRS7.0.x <= 7.0.23affected
OTRS AGOTRS8.0.x <= 8.0.10affected

Weaknesses

  • CWE-200: CWE-200 Information Exposure

ADP Enrichment

CVE Program Container

Additional References

References