CVE-2020-2500

Summary

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected Software

VendorProductVersion RangeStatus
QNAP Systems Inc.Helpdeskunspecified < 3.0.1affected

Weaknesses

  • CWE-284: CWE-284 Improper Access Control
  • CWE-321: CWE-321 Use of Hard-coded Cryptographic Key
  • CWE-798: CWE-798 Use of Hard-coded Credentials

ADP Enrichment

CVE Program Container

Additional References

References