CVE-2020-1776

Summary

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Affected Software

VendorProductVersion RangeStatus
OTRS AG((OTRS)) Community Edition6.0.x <= 6.0.28affected
OTRS AGOTRS7.0.x <= 7.0.18affected
OTRS AGOTRS8.0.x <= 8.0.4affected

Weaknesses

  • CWE-613: CWE-613 Insufficient Session Expiration

ADP Enrichment

CVE Program Container

Additional References

References