CVE-2020-1771

Summary

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Affected Software

Weaknesses

• CWE-79: CWE-79 Cross-site Scripting (XSS)

ADP Enrichment

CVE Program Container

Additional References

• https://otrs.com/release-notes/otrs-security-advisory-2020-08/
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

References

• https://otrs.com/release-notes/otrs-security-advisory-2020-08/
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

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