CVE-2020-1767
3.5
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Summary
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Affected Software
| Vendor | Product | Version Range | Status |
|---|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.x version 6.0.24 and prior versions | affected |
| OTRS AG | OTRS | 7.0.x version 7.0.13 and prior versions | affected |
Weaknesses
- Sender spoofing
ADP Enrichment
CVE Program Container
Additional References
- https://otrs.com/release-notes/otrs-security-advisory-2020-03/
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-03/
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
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